Santiago is a Human-Centered Product Leader with over 8 years of experience across Product Management, UX Research, Product Design, and Service Design. He has held key roles such as Head of Product, Product Manager, and Product Designer, leading cross-functional teams to deliver scalable, high-value solutions.

His approach blends research, experimentation, and systems thinking to uncover real user needs, align them with business goals, and craft strategies that drive profitability, growth, sustainability, and long-term impact. Santiago has collaborated with organizations across industries —from fintech and banking to education and digital services— delivering measurable impact for both users and businesses.

Beyond his professional work, Santiago is passionate about teaching, continuous learning, behavioral psychology, and exploring how technology can improve people’s lives. He is also committed to fitness, personal growth.

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